PRIVACY POLICIES

Who We Are

Welcome to Maatitva — a conscious brand celebrating artisanal craftsmanship and sustainable living. Our website address is: https://www.maatitva.com. We are committed to protecting your privacy and ensuring your online experience with us is secure, respectful, and transparent.

Comments & Community Interaction

When you leave a comment, review, or question on our site, we collect the data shown in the form (such as your name and email), along with your IP address and browser details. This helps us prevent spam and protect our users.

We may use an anonymized hash of your email to check if you have a profile image through the Gravatar service. You can review their privacy policy here: https://automattic.com/privacy. Once approved, your comment and profile image (if any) may appear publicly.

We encourage a kind and respectful community. Maatitva reserves the right to moderate or remove inappropriate content.

Media Uploads

If you upload photos (e.g., styling shots, product experiences), please ensure location data (like GPS info) is removed. Many devices embed this metadata, which could reveal your location.

Maatitva is not liable for any personal information disclosed via uploaded media.

Cookies

Cookies help us improve your browsing experience. We use them for purposes such as:

  • Saving your name and email when you leave a comment or fill out a form, so you don’t have to re-enter them.
  • Ensuring your browser supports cookies when visiting the login page.
  • Remembering your login details and display settings.
  • Supporting features like user content submission.

You can manage or disable cookies via your browser settings, though some site features may be affected.

Embedded Content

Our site may include content (e.g., videos, social media posts, or articles) from platforms like:

  • YouTube
  • Instagram or Pinterest
  • Blogs and news outlets

These third-party websites may collect data about you, use cookies, or track your interactions. We recommend reviewing their privacy policies, as we don’t control their data practices.

Data Sharing

We do not sell or trade your personal information.

We may share limited data with trusted partners to fulfill services like:

  • Order processing
  • Delivery and logistics
  • Payment and fraud prevention
  • Email communication

These partners are contractually bound to protect your data and use it only as necessary for service delivery.

If you reset your password, your IP address may be recorded to prevent unauthorized access.

Data Retention

  • Comments and reviews are stored indefinitely to simplify future interactions.
  • If you create an account, your profile data is stored securely. You can view, update, or delete most of your information anytime (except your username).
  • Order and billing data may be retained to meet legal or business obligations.

Your Data Rights

You have the right to:

  • Request an export of your personal data we hold.
  • Request deletion of your personal information (excluding data required for legal or fraud prevention purposes).

To make a request, please contact us at support@maatitva.com. For your protection, we may ask for identity verification.

Data Security & Processing

Your data may be processed through:

  • Automated spam detection tools for comment moderation.
  • Secure hosting platforms that protect against unauthorized access or data breaches.

We are committed to maintaining the security, integrity, and confidentiality of your information.

Questions or Concerns?

If you have any questions about this privacy policy or how your data is handled, feel free to contact us at support@maatitva.com.